FAQs

What is teleconsultation?

It’s a way to get advice remotely from our registered pharmacists.

Who answers my questions?

Registered pharmacists in Malaysia provide accurate and confidential answers.

Can you diagnose or treat me?

We provide information and guidance but refer you to clinics for diagnosis or treatment if needed.

Is my information private?

Yes, all consultations are confidential and handled with care.

How do I find nearby clinics?

We help you locate clinics close to your area for further care.

What topics can I ask about?

You can ask about prevention, symptoms, testing, and treatment options.