Trusted Teleconsultation
No judgement. No awkwardness. Ask our pharmacists anytime - anonymously, online.
💡 Ask Us
Your safe space to ask
Sexual health questions answered privately regardless your religion or background
Right care, right time
We help you understand your next step and connect you to clinics
Discreet & confidential
Your identity and privacy are always respected
🔖 Get Referred
📑 Stay Safe
Private consultations for HIV, STI, PrEP & sexual health — guided by registered pharmacists
Consultations available in English, 中文 & Bahasa Melayu
Why Kael Space?
💡 No judgement. No awkwardness.
We know sexual health questions can feel uncomfortable. Kael Space is built to be a safe, respectful space to ask — privately and online, without collecting personal data.
💊 Guided by registered pharmacists
Get clear, accurate explanations on HIV, STI, PrEP & PEP from healthcare professionals you can trust.
🔒 Private & discreet support
Ask anonymously, without fear of stigma, regardless of background or religion.
🧭 From questions to the right care
We help you understand your next step and guide you to clinics when needed — no confusion, no pressure.


Why Kael Space?
How it works — safely & discreetly






Pick your topics through our website — no real name, no IC required.
Talk to a pharmacist
Simple payment via bank transfer or QRPay.
Clear instructions are sent
You’re not forced into testing or clinic visits. You decide what to do next
It’s better to know early than worry later.
Our Work
Helping Malaysians with HIV and STI questions.


Teleconsultation
Personalized advice from registered pharmacists and counsellors.


Clinic Referrals
Connecting you to nearby doctors quickly.


Paid Talks, Event, Workshop


HIV & STI concerns
PrEP & PEP guidance
Exposure anxiety & next steps
HPV & sexual health questions
Our Review
Clinic experience always makes me anxious so this was actually really helpful. I asked about HIV testing and the steps were explained very simply. No judgement vibes. Just feels like talking to someone who actually understands
I like that I can ask anonymously. I had a small scare and didn’t know if it was serious or not. They helped me understand what to do next instead of panicking. Replies were clear and not complicated. Would recommend if you’re confused and don’t know where to start
Honestly I was super nervous at first because I didn’t want to go clinic and get judged. I just wanted to ask some questions about PrEP. The pharmacist explained everything in a very chill way and didn’t make me feel stupid at all. Way less stressful than Googling and overthinking
⭐⭐⭐⭐⭐
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Anonymous, 23 y/o
Anonymous, 31 y/o
Anonymous, 26 y/o
🕹️Verified by Registered Pharmacists
Stay Informed
Get updates and tips on care
- Appointments -
Advance payment of the session fee is required to secure an appointment. Booking will be cancelled if payment is not completed within one day of submitting the booking.
Session durations can be extended with a prorated fee at a half-hourly rate, subject to the pharmacist’s availability and counselling suitability.
Rescheduling, cancellation within 48 hours of the scheduled time, no-shows, or late arrivals exceeding 20 minutes from the scheduled start time (without prior notice), will result in forfeiture of the session fee with no refunds.
Head-to- toes sessions not completed within 1 month of purchase or the validity period will automatically expire, resulting in forfeiture of the session fee
Terms & Conditions


